Shipping policy

Embark on your Lunic & B. journey! Explore our shipping options and get ready to experience the joy of receiving your new treasures!


 Shipping

Fast and Reliable Delivery
We're committed to getting your orders to you quickly and safely. Most domestic orders arrive within 3-8 business days after a 2-3 business day processing period. Please note that during peak seasons, delivery times may vary slightly.

Transparent Tracking
All domestic shipments are fully trackable for your peace of mind. We'll provide you with a tracking number when your order ships, allowing you to follow its journey every step of the way.

Multiple Packages
Occasionally, to expedite your order, we may ship items in separate packages. You will still receive a tracking number for each package, ensuring you're always informed about your order's status.

 

Additional Information

Accurate Address Information
To ensure prompt delivery, please double-check that your shipping address is accurate and complete at checkout. We are not responsible for delays or non-delivery due to incorrect address information provided.

Lost or Stolen Packages
We are not responsible for packages lost or stolen after confirmed delivery by the postal carrier. However, to provide you with peace of mind, we've partnered with Protect, a service offering seamless insurance for lost or stolen packages.

Protect Your Order with Confidence (and Give Back!)

Choose Protect shipping protection at checkout to safeguard your order from loss, theft, or damage. Not only will you be protected, but Lunic & B. will also donate to St. Jude Children's Research Hospital when you choose Protect. Simply notify us of any shipping issues, and we'll replace or refund your order – it's that easy. Protect ensures a worry-free online shopping experience while also supporting a worthy cause.

Benefits of Protect:

  • Protection against lost, stolen, or damaged packages
  • Effortless claim process with clear instructions provided via email
  • Replacement or refund for impacted orders
  • Lunic & B. donation to St. Jude Children's Research Hospital with every Protect purchase

Activating Protect

Simply select the checkbox for "Protect" during checkout. You'll receive a confirmation email once your order is protected. In case of a lost, stolen, or damaged shipment, follow the claim instructions in the email, and we'll handle the rest!

Contact Us 
If you have any questions regarding your shipment, please don't hesitate to contact us contact@lunicbco.com. We're here to assist you!